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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacy Kinzinger

May 13, 2026

5  out of  5
rating by Stacy Kinzinger
"I went in to see if I could maybe save a few dollars compared to what I was paying for home and auto insurance. I ended up getting the same auto coverage for half as much and the same home coverage for almost $500 less per year. Due to a severe storm which caused hail damage, my roof and gutters needed to be replaced. A truly quick and painless process. They took care of my claim right away and checked in with me many times through the whole process to make sure everything was going OK and to see if I had questions or needed help. I am very thankful I decided to switch to State Farm. Excellent service! Thank you!"
We responded:
"We are so happy we could help you Stacy!! We appreciate your business and having you as a customer! Thank you for your kind and wonderful review, we are always glad to be of service!! "
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Jeff Holmes

May 12, 2026

5  out of  5
rating by Jeff Holmes
"I'm amazed at just how much State Farm Insurance helped me save on my auto insurance. They were able to cut my auto insurance cost in half. Pam Mohr was the State Farm agent that assisted me. Recommend her 100%. Not only is Pam friendly, courteous, knowledgeable, and professional, she's also a great listener and listened to all my needs. She provided me with several options to choose from so that i could pick a plan that suited me best. Thank you Pam! I highly recommend checking Terrin Thies State Farm Insurance for your insurance needs!"
We responded:
"We appreciate you taking the time to leave us a review! Welcome to the State Farm Family! "
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patti dameron

April 28, 2026

5  out of  5
rating by patti dameron
"Best agent to talk to"
We responded:
"Thank you for taking the time to leave us a review, we appreciate customers like you!! "
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Vernon Cross

April 27, 2026

5  out of  5
rating by Vernon Cross
"Thankful to be back with State Farm Insurance. Pam at Terrin Thies office in Steeleville worked very hard to get us great coverage at a fair price. It's comforting to know that they are close by in case of need."
We responded:
"We are glad to have you back! Thank you for taking the time to leave us a review! Welcome back to the State Farm Family! "
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Anna Wade

April 24, 2026

5  out of  5
rating by Anna Wade
"Mike was the agent that I talked to.He helped me get a plan that i can afford.And he explained it all in details that I could understand. And listen to my questions.I think he's a very good agent"
We responded:
"We are so glad to hear you had a great experience with our office and staff! We love to hear about savings$$ Thank you for taking the time to leave us a review! "
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malinda gober

April 23, 2026

5  out of  5
rating by malinda gober
"Very happy with service that I received from Jackie at State Farm today. Answered all my questions that had. The team welcomed me to the areas. Thank you Jackie for great service you gave me today."
We responded:
"We are so glad you had a great experience with our office and that you chose us to help you get settled and insured during this move to our area! We appreciate customers like you and are always here to help!! "
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Terry Brooks

April 23, 2026

5  out of  5
rating by Terry Brooks
"Best service I've ever experienced very knowledgeable. Jacque was very patient and helpful in the process and now I know i have the best coverage for my money. Thank you Jacque. Keep up the good work."
We responded:
"Thank you for taking the time to give us a review! We are so glad to hear you had a great experience with our office and staff! "
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Tabitha Hall

March 20, 2026

5  out of  5
rating by Tabitha Hall
"Brooke was great to work with! Super friendly. Gave me different options of coverage. Would definitely recommend!"
We responded:
"We are so glad to hear you are so happy with your coverage and customer service!! We appreciate your business you taking the time give us such a great review!! "
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Erin Thomas

March 19, 2026

5  out of  5
rating by Erin Thomas
"After 20 years with previous insurance company, it was finally time to shop for a better price. Switching to State Farm was so easily and definitely offered an outstanding rate! Thanks to Jacque, the process was quick and so simple!"
We responded:
"We are so glad to hear you had such an easy transition to our office!! We are glad to have you join our State Farm Family and are looking forward to working with you!! We appreciate you taking the time to give us such a glowing review! "
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Gary Mouser

March 19, 2026

5  out of  5
rating by Gary Mouser
"Very good and very quick"
We responded:
"We appreciate having you as a customer and are glad you had a great experience! Thank you for taking the time to submit a review! "
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Phillip Ellison

March 19, 2026

5  out of  5
rating by Phillip Ellison
"I'd give more stars if I could. Jacque Brooks made switching to State Farm as smooth and painless as possible. She gave us great coverage at a far better rate than our previous provider. She always provided quick answers to my questions and was very professional to work with. I highly recommend working with her for your insurance needs."
We responded:
"We are excited to have you join our State Farm Family! We appreciate you taking the time to leave such a great review, we are glad to be able to help you have such a smooth transition to our office and are looking forward to working with you!! "
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Michaela Marco

March 12, 2026

5  out of  5
rating by Michaela Marco
"Amazing customer service! Mike helped us set up our home and auto insurance. He was very informative and helped us figure out exactly what we wanted for our policies."
We responded:
"We are so glad to hear you had a wonderful experience! We are excited to have you join the State Farm family and look forward to helping you with all of your insurance needs! "
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Savage Amusement

March 10, 2026

5  out of  5
rating by Savage Amusement
"I've had insurance through various laces over the course of the years State Farm is by far, the best coverage cost. The best customer service, and absolutely the best for having an emergency with My vehicles and hone, will be in State Farms hands for life."
We responded:
"We are so happy to hear you are happy with your coverage and service!! We appreciate such a great review and look forward to working with you in the years to come! We are happy to have you join the State Farm Family!! "
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Jennifer Easton

March 7, 2026

5  out of  5
rating by Jennifer Easton
"Pam was great..she answered all questions in a timely manner. Checks on me to make sure everything is good. Thank you"
We responded:
"Thank you for taking the time to leave us a review! We appreciate your business. "
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Paula Munsen

March 3, 2026

5  out of  5
rating by Paula Munsen
"Pam was very nice, professional and a real joy to talk with. Explained everything so I understood it and she made sure I did. So easy to enroll."
We responded:
"We are so glad to hear you had a great experience. Thank you for taking the time to leave a review! "
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Madison Kribs

February 27, 2026

5  out of  5
rating by Madison Kribs
"Pam and Terrin are both very helpful and friendly! Shoutout to Pam for quickly reaching out to me with a quote and working to finalize everything in a timely manner! If you’re wanting that hometown customer service I highly recommend Terrin Thies and his team!"
We responded:
"We are always happy to provide that Hometown Service!! Customer Service is our top priority, we appreciate customers like you and are happy to have you join our State Farm family! "
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Luke Maue

February 26, 2026

5  out of  5
rating by Luke Maue
"Pam was very nice and easy to work with! Thank you ."
We responded:
"we are glad to hear you had a great experience!! Thanks for taking the time to leave a review! "
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Alicia Boxdorfer

February 5, 2026

5  out of  5
rating by Alicia Boxdorfer
"Cannot say enough good things about the agent Brooke. She worked extra hard to get a slower rates than we were paying on our car insurance as well as now we all feel some security with having life insurance at a great rate. Thanks Brooke for all your hard work!"
We responded:
"We are so happy to hear you are happy with your coverages!! Customer Care is one of our top priorities!! Thank you for taking the time to give us a rating and a great review!! "
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Leigh-Ann White

December 18, 2025

5  out of  5
rating by Leigh-Ann White
"Brooke is awesome! Knowledgeable, quick to respond, kind, and professional! We appreciate her very much!!!"
We responded:
"Thank you for taking the time to leave us a review! We are so glad you had a great experience and hope to offer many more! "
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Eric Epplin

December 15, 2025

5  out of  5
rating by Eric Epplin
"Great experience very kind and courteous, also saved me a lot of money"
We responded:
"We are so glad you had such a positive experience with our office! Customer Care is our top priority and we are always excited to hear about savings as well!! Thak you for taking the time to leave us a review, we appreciate you and your business! "
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Rick Pierson

November 14, 2025

5  out of  5
rating by Rick Pierson
"The office and staff have always been great, taken care of requests and changes in insurance. Lately it has been Jacqueline who has answered the phone and handled things while buying a new truck and getting rid of another."
We responded:
"We are always glad to hear our staff is doing a great job! We appreciate you taking the time to give us a review and your feedback!! We appreciate having customers like you. "
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robert russell

September 11, 2025

5  out of  5
rating by robert russell
"J acque was very helpful and nice answering my questions"
We responded:
"Thank you for taking the time to leave us a review! We appreciate your feedback! "
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Coyte Gerlach

September 8, 2025

5  out of  5
rating by Coyte Gerlach
"Pam Mohr was super helpful. Recommend her 100%. She answered every question I had. Never had a more helpful insurance person."
We responded:
"Thank you so much for your wonderful review! We are so glad to hear you had a great experience and hope to offer many more!! Thank you for choosing our office for your insurance needs! "
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Wendy Baue

August 22, 2025

5  out of  5
rating by Wendy Baue
"All of the staff were very welcoming and helpful. We had a very thorough meeting with Terrin. All of our questions were answered and we are so appreciative for the time he gave to us to review everything."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Autumn Mohr

August 17, 2025

5  out of  5
rating by Autumn Mohr
"I had a wonderful experience with Steeleville State Farm. I'm very happy with the price they gave me and to be saving money with my auto."
We responded:
"Always love to hear about savings!! We love to hear these great reviews!"